Empowering Members to Make Smarter Healthcare Decisions
Great healthcare access means little if employees don’t know how to use it. That’s why First Choice offers robust employee education resources—making it easier for members to understand their benefits, navigate the provider network, and make informed, cost-effective healthcare choices.
We know that when members are confused, it leads to poor plan utilization, out-of-network claims, and unnecessary costs. Our job is to remove that confusion and replace it with clarity, confidence, and proactive engagement.
Simple Tools That Make a Big Difference
We provide user-friendly tools and educational materials that help employees:
- Search for in-network providers using our online directory.
- Understand plan benefits through clear, jargon-free materials.
- Know where to go for care—urgent care vs. ER, in-network vs. out-of-network.
From first-time users to seasoned plan participants, our tools are designed for all levels of healthcare literacy.
Support for HR Teams
We also equip HR leaders and benefit administrators with everything they need to educate and support their teams, including:
- Printable handouts and digital guides
- Custom onboarding materials for new hires
- Answers to common questions about provider access, claims, and coverage
Your HR team shouldn't have to carry the burden of educating employees alone—we’re here to help you succeed.
An informed member is an empowered member.
Let First Choice help your team get the most out of their health benefits. Contact us for more information or to request educational materials.